Exporting and deleting your account

A copy of your account data

1. On the web, open Profile and, under Privacy, click A copy of your account data.
2. Click Prepare file. The status refreshes on its own, and we email you when the file is ready.
3. Click Download JSON.

The file is available for at most 24 hours after your request, sometimes less. You can have only one request at a time and at most 5 per hour.

What the file contains: account and profile details, preferences, sign-in and linked-account summaries, and your own wallet, payouts and withdrawals.

What it doesn't contain: messages, disputes, attachments, internal assessments and credentials. It isn't a complete export of all personal data. Ask support about other categories.

The file includes personal and financial data, so store it securely.

Deleting your account

You can't start account deletion in the app. Write to us at hello@tiklify.com from your account email, and we'll review the request manually.

Only want to disconnect TikTok, YouTube or Instagram? That's a different step; see Disconnecting or switching an account.

Still stuck? Write to us at hello@tiklify.com.