Video cannot be submitted
What the messages you see when submitting a video mean and what to do about them.
Updated Oct 16, 2026
We verify every submitted video. If it fails, you see "Video could not be accepted." and get an email with the reason. Most often the video:
- was posted on another account than the chosen one;
- was submitted too late after publishing;
- lacks the required hashtag or mention;
- was already submitted, or you already have one on this campaign platform;
- arrived after the campaign stopped accepting videos;
- is, on TikTok, under 3 seconds or over 5,000 views.
Still stuck? Write to us at hello@tiklify.com.
Related
- How to submit a video to a campaignWhat your video has to meet, where you submit it and which link to paste.
- What video states meanWhat happens to your video from acceptance into a campaign to the reward, and what each state means.
- Exclusive and invite-only campaignsWhat you need for Exclusive and invite-only campaigns, and why you can't see a campaign.